Allowed uses
- Opt-in promotional campaigns, customer follow-ups, appointment reminders, support replies, event updates, onboarding messages, and lifecycle communication.
- Business automation where recipients have consented to receive messages.
Prohibited uses
- Spam, phishing, impersonation, scams, illegal goods or services, deceptive offers, harassment, hate content, malware, exploitative content, or unlawful targeting.
- Bulk messaging to scraped, purchased, random, or non-consented contact lists.
Platform integrity
- Do not attempt to overload, reverse engineer, damage, bypass, resell unauthorized access, or misuse SendBM infrastructure.
- Do not use the platform in a way that harms other users, SendBM systems, or third-party services.
User accountability
- Users are responsible for their campaigns, recipient lists, compliance obligations, and outcomes from their messaging activity.
Note: This page is provided as general website policy content. For legal advice or jurisdiction-specific compliance review, consult a qualified legal professional.