Account responsibility
- You are responsible for all activity under your account, including campaigns sent, contacts uploaded, and messages created by your team.
- You must keep your login credentials secure and notify us if you suspect unauthorized access.
Permitted use
- SendBM is intended for opt-in customer communication, lead follow-up, customer support, lifecycle messaging, and business automation.
- You must comply with applicable laws, platform rules, and recipient consent requirements.
Payments, yearly access, and lifetime access
- SendBM paid plans provide access to the software plan described on the pricing page at the time of purchase, including yearly access and lifetime access options.
- Yearly access means access for 1 year. Lifetime access means lifetime access to the purchased software license, subject to acceptable use, fair usage, and continued availability of supported technologies. Paid plans are one-time payments and do not create recurring auto debit.
Service limitations
- SendBM depends on third-party platforms, hosting, internet connectivity, browser/device sessions, WhatsApp availability, and user-side account health.
- We do not guarantee message delivery, number safety, campaign performance, or uninterrupted third-party platform availability.
Suspension and termination
- We may restrict or suspend access if an account is used for spam, abuse, fraud, phishing, illegal content, policy violations, or security risks.
Note: This page is provided as general website policy content. For legal advice or jurisdiction-specific compliance review, consult a qualified legal professional.