Information we collect
- Account information such as name, email address, phone number, company name, and billing details.
- Usage information such as login activity, campaign actions, support requests, browser data, and system logs.
- Customer communication data uploaded or connected by users, including contact lists, message content, campaign metadata, and support ticket content.
How we use information
- To provide access to the SendBM dashboard and related platform features.
- To process payments, manage account access, provide support, and improve product reliability.
- To detect abuse, prevent spam, secure the platform, and enforce our policies.
Customer contact data
- Users remain responsible for the legality, accuracy, permission status, and consent basis of any contacts uploaded to SendBM.
- SendBM does not authorize messaging scraped, purchased, or non-consented contact lists.
- Users should remove contacts who opt out, complain, or request no further communication.
Data security
- We use reasonable technical and organizational measures to protect account and platform data.
- No online system can be guaranteed to be completely secure, and users are responsible for protecting their login credentials.
Contact
- For privacy questions, contact us through the website contact page or through the support option inside your SendBM dashboard.
Note: This page is provided as general website policy content. For legal advice or jurisdiction-specific compliance review, consult a qualified legal professional.